I can't sign in
- Confirm you are using the email the store invited, or the email you signed up with.
- Go through the current Sign in page with Google, Microsoft, or your email. Old bookmarks still land there.
- If you were invited to a dealer workspace, accept the latest invite link. An expired invite will not add you.
- Try a current browser. Aggressive ad / script blockers can break sign-in.
- Decide whether you meant Solo or Dealer — they are different workspaces after you are in.
Never send a password, a one-time code, a session cookie, or a screenshot of a token to this assistant or to email.
If you still cannot get in, email support@summitdesk.io with your name, dealership, and what you saw on screen. A person will follow up.